Warm introduction

Guangzhou Dark Horse Electronic Technology is a business operator, so it is necessary to formulate strict service systems and specifications.On the one hand, ensure the normal operation of our business, and on the other hand, it is also the guarantee of customer service quality.If you are not satisfied with our terms of service, please contact us, we will accept your opinions with an open mind.But before we make modifications, please respect our service terms. 

1: One year of warranty is provided in the audience.Some commodities are three -year warranty, and they can be directly folded after after sales!(Except the chassis, the mechanical keyboard!)

2: The warranty time is calculated according to the order time

3: Within 7 days after signing, the product is not satisfied with the product, and the shipping buyer is borne by the shipping cost.(Note: The outer packaging is damaged, stained, and the accessories are not available for return services)

4: Within 15 days after signing, the product is not satisfied with the product, and the freight buyer is borne by the shipping cost.(Note: The outer packaging is damaged, stained, and the accessories are incomplete.

5: All after -sales parts, the shipping cost is responsible for the buyer, [including the quality of the goods received on the day, there are quality problems]

6: Under the circumstances of cooperation, the after -sales parts returned by all customers shall be carried out by our company.[The shipping cost that has not been purchased within half a year is the buyer's borne]

Article 5-6 explanation: Article 5 may not understand the customer. Why is there any quality on the day of receiving the goods? Customers still need to be responsible for freight. Taobao shopping has quality problems.The more is that there are 7 days of quality problems responsible for all freight.The shipping cost exceeding the time will be responsible for the buyer.But if you are working with us for a long time, the products you sell will be responsible for the freight for you in one year. For details, please see Article 6.

8: Our company can only be warranty for goods. If the packaging is damaged, we cannot change your new

9: Special indication: The other costs incurred and other losses are responsible for rejection of all inverted payment.

The following conditions are not within the scope of the warranty:

1: Products exceeding the quality assurance period

2: The product is not provided by us

3: The website has been removed from the shelves that is no longer sold

4: There is no quality problem in the product

5: Because the logistics company was damaged during the transportation, the customer did not make timely obtaining evidence and feedback, and it signed normally

6: Products have been subject to: non -normal use, storage under normal conditions, exposed to humid environment, exposed to excessive temperature or too low temperature, unauthorized repair, misuse, negligence, abuse, abuse, abuse, abuse, abuse, abuse,

, Accidents, changes, incorrect installations, irresponsibility, food or liquid splashing, normal wear of the product, etc.

Please contact our customer service staff in advance; confirm the address, return method, return contact, and other matters.

                                                       Introduction                             We can choose a variety of logistics methods. From the perspective of economic affordability, we recommend that you use the special line of auto:

Special line logistics characteristics:

Suitable for large, big customers.The differences between express delivery and logistics are in the following aspects: time limit, price, volume, weight, etc. Generally, express delivery is fast, the time limit requirements are high, the volume is small, and the weight is light.Logistics is relatively long.Logistics generally transport a large amount of transportation between cities and cities. Do not delivery.Customers need to go to the designated location of the freight company to pick up the goods.

Special line logistics arrival time:

The arrival time of major cities is about 5-8 days, the Northeast region, and Xinjiang/Tibet or other remote areas may be about 8-16 days.A transit city and counties.The arrival time will also exceed 10 days.The time to transfer to the county, the time may exceed 20 days.If you are urgently needed, please choose express transportation.So as not to mistake your precious time.

Special line logistics transportation costs:

The starting price of major neighbor cities: 10-20 yuan a box.Northeast China, as well as Xinjiang/Tibet or other remote areas starting 30 yuan a box.The transfer cities and counties start 30 yuan per box.The cost of large boxes is calculated.

Special Note:

The above transportation price is a dedicated line of freight, such as customers take other logistics freights.(For example: Debon/Xinbang/Jiaji and other freight companies, the charges are higher than the dedicated line)