Company Profile:

Shenzhen Ou Ni Technology Co., Ltd. is a professional gaming headset manufacturer, integrating product design, R&D, production and sales service capabilities. The company's main products are headsets, Bluetooth headsets, noise-cancelling headsets, PS4 headsets,XBOX ONE headphones, computer e-sports headphones, laptop headphones, mobile phone headphones, and major domestic e-commerce platforms Tmall, JD.com, Pinduoduo, Douyin, cross-border Amazon, AliExpress, eBay, wish, Walmart, etc.Large cross-border e-commerce platforms provide high-quality sources of goods, all have hot sales, and receive good market feedback.The product has high-quality sound quality, intelligent noise reduction, coolness, RGB and breathing lights and other features, and is very popular among headphone enthusiasts.The products produced by our company are suitable for Nintendo Switch, PS4, Xbox one, PC tablet, mobile phone and other models.

Product repairs:

1. If the product has quality problems (in the absence of non -artificial damage), the buyer can send it back at one time after a certain number of bad products accumulated in a cumulative way.Then send it back with the ordered goods.

2. Send the product we need to repairs, please fill in correctly (specify the contact name, address, telephone order number and product issues in detail), we will return to the product according to the contact address you fill in.

3. We are not responsible for the back and forth freight of the product repairs, and customers need to pay for themselves.

Exchange problem:

1. Different products have a corresponding warranty period (usually 3 months to 1 year quality insurance).If the quality problem occurs during the warranty period, and the non -artificial damage, a new one can be replaced (depending on the degree of damage to the product).The validity period of the warranty label posted on the product is subject to the validity period (note: during the warranty period, the warranty labels should be kept clear, complete, and uninterrupted).

2. Customers who are selling off -selling products should be returned and exchanged (the premise of refund must be that the goods must be kept intact, and there must be no signs of damage or wear). The customer must contact our staff within 15 days after receiving the goods.Solving the treatment, if there is no quality problem in the specified time, the product cannot be returned and exchanged.

3. Human damage, damage to packaging, cannot be returned, and can be negotiated in special circumstances.

4. The buyer has just received the product to find a problem (such as: the product model is wrong, the product less accessories, etc. You need to contact us within 24 hours after the signing