Product repairs:
1. If the product has quality problems (in the absence of non -artificial damage), the buyer can send it back at one time after a certain number of bad products accumulated in a cumulative way.Then send it back with the ordered goods.
2. Send the product we need to repairs, please fill in correctly (specify the issues of the contact name, address, telephone and product in detail), we will return to the product according to the contact address you fill in.
3. We are not responsible for the back and forth freight of the product repairs, and customers need to pay for themselves.
Exchange problem:
1. Different products have a corresponding warranty period (usually 3 months of warranty).If the quality problem occurs during the warranty period, and the non -artificial damage, a new one can be replaced (depending on the degree of damage to the product).The warranty period is posted
The validity period of the warranty label on the product is prevailing (note: during the warranty period, please keep the warranty sticker clear, complete and uninterrupted).
2. Customers who are selling off -selling products should be returned and exchanged (the premise of refund must be that the goods must be kept intact, and there must be no signs of damage or wear). The customer must contact our staff within 15 days after receiving the goods.Solving the treatment, if there is no quality problem in the specified time, the product cannot be returned and exchanged.
3. Human damage, damage to packaging, cannot be returned, and can be negotiated in special circumstances.
4. The buyer just received the product to find a problem (such as: the product model is incorrect, the product less accessories, etc.……You need to contact us within 24 hours after signing
Explanation
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Purchase a small amount of single items can be directly photographed to Alipay. No notification is required. The owner will deliver the goods in time according to the information you register; if the freight is not enough, the owner will notify you online to make up the freight and then ship the goods.
2. If you need to buy a number of items, please contact the owner to modify the postage. Buy multiple items to mail (not overweight) and only collect the actual freight once;
3. The owner cannot be online for 24 hours, so you can directly Wangwang or deduct or let the on -site letters, and we will reply in time after online; you can call us directly, and the phone number is viewing the homepage of our shop.
4. If you choose a flat mail, please wait patiently. Generally, you will arrive in about 7-14 days after shipment; you can query without arriving in 30 days.
5. Our store generally uses Yuantong and Huitong to ship. If you need to reach other areas or choose other transportation methods, please contact before shooting and agreed together.
6. If the customer has any questions, you can use the phone to contact us as much as possible, and we can respond to your telephone consultation.Because there are too many online customers, there are too complicated technical consulting questions. We may not have too much time to answer online. If there is a problem after receiving the goods, please contact the seller in time. We will quickly deal with after -sales!You can leave a message online!Telephone and other forms!
7. Please see all the products after seeing it clearly. If you have any questions, please ask before the purchase. Please do not use it as well as you think after receiving the goods.
8. Buyers should provide accuracy
The receiving address, consignee and contact information.If all losses that cannot be delivered or delayed due to the error of receiving information, the buyers will be borne by the buyers.
9. Buyers should first seal the status of the goods with the logistics (post office, automobile transportation, express delivery, etc.) units on the spot and check the goods of the goods. After confirming that the quality and quantity of the product are accurate, they will be signed.The buyer is qualified, and the signing of others on behalf of himself is also confirmed.If there is a problem with the number and quality of the goods, buyers should ask the logistics company to issue effective proofs, shoot pictures on the spot, and contact our store in time. Our store will handle it as appropriate.
10. Warranty and after -sales (five -star)
From the date of shopping in our store, quality problems occur within 3 days. Please contact the owner in time. Our store can exempt the buyer to replace the new product for buyers. The quality problem will pay each postage each. After 3 monthsBuyers take the postage of warranty themselves.
With sincerity as the core, starting from customer needs
Based on faith, finally customers are satisfied
We may not guarantee that each transaction is perfect.But we absolutely protect the interests of all customers!If you have any questions, please contact us, let's solve the rest!
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